Customs Clearance Services
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UK & European
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Air & Sea Logistics
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Warehousing & Distribution
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Pallet Delivery
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Abnormal Loads
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Customs Documentation
A dedicated team of customs clearance experts
Neill & Brown’s customs clearance professionals, with more than 60 years’ combined experience, are at your disposal to ensure a smooth and reliable import and export process.
Customs clearance work is vital in ensuring that your goods reach their destination on time, and by providing this service in house, we are effectively a one-stop shop for all of your freight needs.
Most logistics companies outsource this service, thereby introducing unnecessary complexities and dramatically increasing the margin for error.
The Neill and Brown Customs Clearance team are on hand.
Secure Bonded Warehouse Facilities
Goods with relevant HMRC approval can be securely held at Neill & Brown's bonded warehouse facilities, subject to space and product nature. This capability not only saves money but also enhances supply chain management.
Wherever in the world you need your goods to be, we can make it happen
Our customs clearance team works with our Ocean Logistics department creating seamless lines of communication to ensure that potential issues are addressed before they become problematic.
Using Neill & Brown’s customs clearance service results in a faster and simpler solution. We have an exceptional track record, meaning your goods will reach their destination swiftly.
A dedicated in-house team of customs clearance experts allow us greater control over the whole process.
Documentation Services Offered
Neill and Brown’s customs clearance services cover a range of documentation requirements, including:
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Preference documentation. Crucial documents that enable goods to benefit from reduced or zero duties when imported from third countries with which a preferential agreement has been established.
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Certificates of origin. Essential documents that confirm that a product originates from a specific country. They play a crucial role in customs clearance, ensuring smooth import and export processes.
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Road, sea, and air freight clearances. Efficient global trade requires essential customs clearances. Neill & Brown's expertise ensures hassle-free import and export processes, saving time and costs.
Ensuring an efficient cross border operation.
Neill & Brown's in-house customs clearance expertise combined with our comprehensive logistics services, makes us a reliable choice for managing your imports and exports.
FAQs Answers from our customs clearance team
Our team of experts are ready to address your queries.
Contact us here: General Enquiries
We prepare commercial invoices, packing lists, proof of origin statements, safety and security filings, and customs declarations on CDS for the UK and equivalent EU systems. Where required, we also raise transit documents, T1, ATA Carnets, and produce evidence of export.
Yes, we act as direct or indirect representative and submit entries on your behalf. We can use postponed VAT accounting where eligible and arrange duty payments via deferment or immediate settlement as agreed.
We classify goods using product specs, materials, and intended use, validated against tariff notes and rulings. Preferential origin is confirmed from supplier statements or long term declarations so duty relief is applied correctly.
We need EORI, consignee details, incoterms, invoice values and currency, commodity codes if known, origin, weights and dimensions, and any licences or certificates. Accurate data upfront avoids holds and rework.
Yes, we arrange T1 transit, manage Inward and Outward Processing reliefs, and set up temporary admissions or ATA Carnets. We also advise on guarantees, authorisations, and record keeping obligations.
Pricing depends on entry type, number of tariff lines, special procedures, and any out of hours coverage. Complex consignments and urgent clearances typically require additional processing time.
We monitor shipments in real time, coordinate examinations with authorities, and correct entries where needed. Our audit trail and document retention support compliance reviews and minimise penalties.